Menu
Your Cart

Terms & Conditions

The website hillas.gr is the online store of the Greek company under the name "Andreas K. Hillas," based in Athens, 47, Aiolou, tel + 30 (210) 3213476 and referred to as “The Company”

GEMH ID:  1853201000

VAT ID:  033853627

ΔΟΥ: Α' Athinon


Visiting and using this Online Store automatically implies the acceptance of these Terms of Use. In case of disagreement with the following terms and conditions, the visitor must not use the e-shop. HILLAS ANDREAS reserves the right to modify, add, or renew unilaterally the content or services of the Online Store and the terms of use at any time it deems necessary and without prior notice, announcing changes through the online store.

Product ordering and consumer protection


An e-shop order has the legal status of a contract for distance selling, governed by the legal framework of Law 2251/1994, as amended and currently in force

A valid order through the e-shop may be placed from any individual or legal entity that meet the provisions and legal capacity under the Greek law. Thus, representatives of legal persons can also place orders, while The Company reserves the right to claim from any responsible under the Law person to pay in full amount any order that will be made by legally incapacitated persons

Products of the Online Store


Through this online store, Jewelry, ornaments and related products (from now on referred to as "products") are offered for sale at better than the store prices. E-commerce Prices apply only to orders via this site. Any discounts on the e-shop do not necessarily apply to the store or for orders by phone. Any shipping and handling costs are charged to the customer-buyer and paid in advance or upon delivery and receipt of the goods depending on available payment methods. All products of the Online Store are sold until stock exhaustion..

Orders are accepted, and order shipments are executed from Greece. Delivery takes place daily except Saturdays, Sundays and public holidays between 10.00am and 17.00pm.

Product photos are indicative, and the colors in which they appear may be deviating.

Limitation of Liability


hillas.gr e-shop cannot guarantee the availability of the products, but it guarantees to inform potential customers about quantity or quality unavailability of any product if such a case ever exists.

The Company is solely responsible for fraudulent and gross negligence in the event of a delivery delay of ordered products and for information or services provided through its website.

The hillas.gr online store is not responsible for any incompatibility or technical problems that may occur to users accessing the site and is related to compatibility of their infrastructure using the site. The Company also has no responsibility for acts or omissions of third parties and in particular unauthorized third party interventions in products and services and information made available through it.

Copyright


All the contents of the hillas.gr website including images, graphics, photographs, designs, texts, and products are the intellectual property of the company and are protected under the relevant provisions of Greek law, European law and international conventions.
Any copying, analog / digital recording, and reproduction, distribution, transfer, processing, resale, the creation of derivative works or misleading the public regarding the actual owner of the content of the website are prohibited.
Any reproduction, republishing, uploading, communication, dissemination or transmission or any other use of the site's content in any way or means for commercial or other purposes is permitted only upon prior written permission of The Company.
The names, images, logos and distinctive features that represent The Company belong exclusively to The Company and are protected by Greek, Community and international trademark and industrial and intellectual property laws.
Their appearance and exposure to the website www.hillas.gr Online Store should in no way be construed as a transfer or assignment of a license or right to use them.

Obligations of a User


Use of the Online Store must be done for lawful purposes only and in a way that does not restrict or impede its use by third parties. Users of www.hillas.gr accept that they will not use the online store of HILLAS ANDREAS for sending, publishing, posting by e-mail or otherwise transmitting any content is illegal, harmful, threatening, offensive, disturbing, defamatory, obscene, libelous, violation of someone else's privacy, showing empathy, or expressing racial, national or other discrimination, can cause injuries to minors in any way; is not entitled to be broadcast in accordance with law or contractual or management relationships (such as inside information, proprietary and confidential information obtained or disclosed as part of an employment relationship or covered by confidentiality agreements), violates any patent, trademark, trade secret, copyright or other third party proprietary rights, contains software viruses or any other code, file or program designed to cause interruption, damage, the destruction or obstruction of the operation of any software or computer hardware intentionally or unintentionally violates applicable Greek and Community law and its provisions may interfere with third parties in any way and any content used to collect or store personal user data.


Links to other sites


The www.hillas.gr website may contain links to other sites. Linking of hillas.gr with other sites via links is only for the convenience of visitors/users. These sites are not under the control of The company and therefore is not responsible for the availability, content, privacy policy, quality and completeness of their services.

If any problem arises during their visit/use, the visitor/user must contact directly the respective websites and pages, which bear the full responsibility (civil and criminal) for the security, the lawfulness, the validity of the content of their sites and the provision of their services.

Privacy


The Company designed the website so that users can visit it without having to reveal their identity unless they wish. Visitors to our website are asked to provide their data only if they want to order a product (s), subscribe to our website and email to the company.

Any personal data declaration is intended solely to ensure the operation of the respective service and will not be used by any third party without complying with the provisions of Law 2472/97 on the protection of personal data processing; this is the case every time. The user has, within the scope of the legislation on confidentiality of telecommunications, the right to information and objection provided for in Articles 11 to 13 of Law 2472/1997.

Registered users have the right to request at any time and free of charge the deletion of their details at any time by sending an email to info@hillas.gr. E-mail removal can also be done by clicking unsubscribe at the bottom of the electronic file.

Safety of Use


All personal data a user make available is used solely for the execution of transactions. All information that relates to personal information and sales is secure and confidential. Every user has two identification codes: the E-mail or username and the Personal Security Password, which are used to give access to personal information. A user has the ability to change Personal Security Password as often as he/she wishes.

Orders


Orders are accepted through the Online Store by completing and sending the relevant Order Form.
To facilitate search, we have divided our products into core categories. Each category has a tree of subcategories and with the use of filters every user can find easily what he/she is looking for

Our goal is to reach the final product without delays. If you are looking for something specific, use the "search" that will lead you straight to your choice.

The company makes every effort to provide high-quality services. However, errors cannot be ruled out in prices and secondary product features, and it can not be ensured that there will be no interruption of the website or "human" errors when updating/listing the price of a product.

Product prices include VAT. The Company reserves the right to change prices without notice without affecting the prices of already registered orders.
When submitting an order, it is possible for the customer to choose whether the document to be issued for the law will be a proof of retail or sales invoice. An invoice is issued to companies and freelancers if they fill in the following information upon their order: Company Name, VAT, Tax Office, Headquarters Address and Tradition and Occupation. Any changes to billing details can be made until the shipping department has finalized the delivery date.


Payment ways:

You can pay through: Payment on delivery, Credit card, Paypal,

Withdrawal / Return


All customers have the right to return the products purchased without charge by completing the relevant withdrawal request, which must be faxed or emailed to info@hillas.gr, and return the product within ten (14) calendar days from the date of receipt.

To qualify for the refund, the product should be in its original packaging in the condition it was delivered, complete, without damage (both product and packaging) and not used. It is also required to be accompanied by the original proof of purchase or purchase invoice. Before returning, the customer must contact info@hillas.gr e-mail to determine the time of pickup. Repayment of the purchase price is made in the same way that the payment has been made for their purchase.

In case of return of the products, the refund of the money corresponding to the products ordered by the customer will be completed within 30 days from the date when the company will receive the returned products. The return can be made by crediting the customer's bank account, which will be communicated to hillas.gr in time and writing.
In this case, the customer is charged with the return expenses.

In the case of ordering with incomplete data such as incorrect code, size or choice of color and size, the products can be replaced with a simultaneous charge of the customer with return and replacement costs of 10 £

Product Replacement


If wrongfully (wrong or missing from the shipment) or defective products were delivered at the fault of The Company, the customer may either refuse to accept the product from the outset or request his return.

In this case, the company must immediately replace the product at its own expense. In the event of a replacement, the Return procedure is followed.

If no defect or lack is declared, the receipt is considered unconditional, and The Company has no responsibility.

If within ten days the customer fails to declare an error, defect or lack, the receipt is considered unconditional, and The Company has no responsibility.

Applicable Law and Jurisdiction


These terms of use and the use of the www.hillas.gr website are governed by Greek law, by the applicable EU legislation, and by the relevant International Treaties. Any provision of these terms becomes legally inapplicable and shall be automatically revoked and removed from the present, without in any way undermining the validity of the other words. The courts of Athens are responsible for resolving any dispute that may arise from the use of hillas.gr or the interpretation or application of these terms of use or by these.